I ordered 2 chargers. They arrived quickly. One worked perfectly and one did not. I sent them an email explaining the problem. I was amazed that they replied within 15 minutes. They immediately shipped a new charger to replace the defective one and didn't even worry about getting the bad one returned. I was VERY pleased with the speedy delivery (of both my original order and the replacement), the helpful attitude displayed, and the no-hassle approach. Not to mention, the charges were very reasonably priced. I am pleased to rate ChargerBuy.com very highly.